Terms of service

Any order accepted by us is subject to these terms of supply. No other terms and conditions shall apply unless expressly agreed in writing.

PRICING, DESCRIPTIONS AND AVAILABILITY

Every effort is made to maintain prices; however, we reserve the right to alter these at any time without notice. Prices given are per piece and include VAT at the current rate set. Prices shown on the website are charged in UK sterling.

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. If you have already received the goods, we ask that you send them back to us, upon receipt we will issue a refund.

All item prices are exclusive of delivery and packaging, unless otherwise stated. Details of our delivery charges are found in our "Delivery" section. Prices are correct at the time of order only and relate to internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person.

PAYMENT

Payment options at Love Sensory:

  • Credit/Debit Card
  • Bank Transfer
  • PayPal
  • Phone

To pay over the phone simply select the balance transfer option at the checkout and just give us a call to process your payment 01384 686700 or 07758 740038.

All goods remain the property of Sensorywise Ltd until fully paid for.

GIFT VOUCHERS

Gift Vouchers can be redeemed on our website www.lovesensory.co.uk. If the value of your order exceeds the amount of the gift voucher the balance can be paid by credit or debit card. You can combine one or more gift vouchers to redeem against an order.

Gift Vouchers and unused portions of gift vouchers expire 6 months from the date of issue, where permissible under applicable law.
Any unused balance will be held against the gift voucher and can be redeemed up to 6 months after issue.
Gift Vouchers cannot be used to pay for gift vouchers.
Gift Vouchers cannot be applied to orders that have already been placed with Love Sensory.
Gift Vouchers have no cash redemption value and are not transferable or assignable.
General terms and conditions of purchase and use of our website apply.